Shipping Policy

1. Shipping Methods and Rates

At Cuddlesome Organics, we offer several shipping options to accommodate your needs:

  • Standard Shipping: Orders are typically processed within 1-3 business days and delivered within 3-7 business days, depending on your location.

  • Expedited Shipping: For customers who need their orders sooner, we offer expedited shipping options with delivery within 2-3 business days.

    Shipping rates are calculated based on the weight of your order and the shipping method selected during checkout. Free shipping may be available for orders over a certain threshold, which will be clearly indicated on our website.

    2. Order Processing Time

    Orders are processed and shipped on business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed the following business day.

    3. Tracking Your Order

    Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment and estimate its delivery date.

    4. Shipping Restrictions

    Please note that we currently only ship to addresses within the United States and select international countries. We are unable to ship to P.O. boxes, APO/FPO addresses, or U.S. territories at this time.

    5. Shipping Delays

    While we strive to ensure timely delivery of all orders, shipping delays may occur due to factors beyond our control, such as inclement weather, carrier delays, or peak holiday seasons. We appreciate your patience and understanding in such situations.

    6. Address Accuracy

    It is important to provide accurate shipping information at the time of checkout. We are not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer. Please double-check your shipping address before completing your order.

    7. Shipping Fees and Taxes

    Shipping fees and applicable taxes will be calculated and displayed during the checkout process. The customer is responsible for all shipping fees and taxes associated with their order.

    8. Shipping Damage or Loss

    In the rare event that your order is damaged or lost during transit, please contact us immediately at returns@cuddlesomeorganics.com. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.

    9. Contact Information

    If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at contact@cuddlesomeorganics.com. Our customer service team is here to assist you and ensure a smooth shopping experience.

    By placing an order with Cuddlesome Organics, you agree to abide by our shipping policy as outlined above. We appreciate your support and look forward to serving you with the highest level of service and care.